What I’m doing here is examining my experience of using each mental health service, rather than its effectiveness – due to the fact that even the most wizard-like therapist isn’t going to ‘cure’ you in simply one week. I’m just comparing each service to the experience of sitting in a room and blarting on about yourself to a therapist. If you’re with me, nod. Okay, cool – let’s mental health!
How does it work?
As seen on FB (by me, anyhow), US business is the corporate leviathan of the e-counselling game. They claim to have 500 licensed counsellors working for them, each with a minimum of 3 years of experience.
After filling in a survey to determine what particular flavour of psychological you are, you’re coupled with a counsellor, who you can mercilessly switch for a different one at any time. (I got Dr. Laura Dabney, from Virginia). You then kick off an immediate messaged treatment session that both you and your counsellor can drop in and out of, and which could, in theory, go on and on up until one of you eventually passed away.
What does it cost?
You get a complimentary seven-day trial – similar to a free Netflix or Amazon Prime trial, except with way more questions about what your childhood resembled. After that, it costs from , 24.50 a week for endless message-based counselling and one ‘free’ phone session with your counsellor per month. Yeah, I don’t get how it’s totally free either, but whatever.